Objects:
Free delivery to GLS parcel shops for purchases over 600 DKK, or GLS Private (home delivery) for 59 DKK. GLS has a delivery time of 2-4 working days.

Unpicked GLS Packages: If your package is not picked up within the GLS collection period, it will be returned to our warehouse. This incurs a fee of 45 DKK plus new shipping costs, totaling 90 DKK including VAT, which will be charged when your package is resent.

Furniture:

Guide to the Delivery of Your Furniture

At our company, we ensure that your delivery is as easy and secure as possible. Follow this guide for a complete overview:

1. Free Curbside Delivery
We provide free delivery directly to your curbside, and your items are fully insured during transit. All furniture is delivered on a pallet with a wooden frame to ensure safe transport.

2. Delivery Time and Scheduling

• Standard delivery time: 2–5 business days*.
• Once your order is ready for delivery, you’ll receive a personalized email to arrange your preferred delivery date.
• Deliveries take place on business days between 7:00 AM and 6:00 PM.
• On the delivery day, you’ll receive a 4-hour time window to let you know when to expect us.

3. Add Precise Delivery Timing
If you prefer a more specific delivery time, you can purchase a 2-hour time slot between 9:00 AM and 3:00 PM.

• Price: 700 DKK.
• This option provides greater flexibility in your schedule.

4. Optional Carry-In and Assembly Services
Need help bringing your furniture inside and assembling it? We offer an extended delivery service that includes carry-in and assembly.

Contact us at info@wabisabinordic.com for a quote.

5. Delivery of Custom Orders
*Please note that the following items: Solar, Bølge, Elm, and Linja, are custom-made and have an expected delivery time of 6–12 weeks.

6. Special Conditions
Unfortunately, we cannot offer 2-hour time slots for deliveries to islands without a fixed bridge connection or for shipments outside Denmark.

Do you have any questions or special requests? Don’t hesitate to contact us – we’re here to help!

Pickup of object orders in our Showroom & Store is possible. However, furniture orders cannot be picked up and will be delivered free of charge to your address.

Note: Applies only to deliveries within Denmark.

Decoration:
Delivery within 5-10 working days

Price: 
Free delivery to Germany. Delivery to other European countries from 75 DKK to parcel shop

Furniture:
Delivery within 5-15 working days 

Price:
Free delivery to Germany. Delivery to other European countries from 550 DKK to curbside. 

Delivery to curbside. Shipping costs vary from country to country. Your exact shipping cost will be displayed at checkout when you place your order. All duties are included in the price.*

If you have any issues determining your shipping cost, please contact us at info@wabisabinordic.com.

*For shipments to Switzerland, the recipient is responsible for paying local taxes. These will be collected directly by the shipping company.

All orders* can be returned within 14 days.

Objects:
Returns are always at your own expense, and the package must be sent with business delivery to our warehouse. You must send us an email at info@wabisabinordic.com stating your order number and your intention to return. If we do not receive this email, your package will be sent back, as our warehouse cannot accept the package without prior notification.

The product must be securely packaged in its original packaging, and the order number should be provided, for example, by including your delivery note. Packages delivered to parcel shops or lockers will not be picked up.

Return Address:
Rhenus Warehousing Solutions
ATT.: PORT 29
Egeskovvej 198
8700 Horsens
Email: info@wabisabinordic.com
Phone: +45 4215 6245

Furniture:
Returns are also at your own expense. You must write to info@wabisabinordic.com and provide your order number. We will personally guide you from there.

*Custom-made designs are not eligible for return.

WABI SABI strives to ship your orders within 2 working days. If the items are unfortunately not in stock, we will contact you as soon as possible to agree on a potential later delivery.

WABI SABI uses GLS for delivery. You can choose to have your order delivered to your doorstep or your nearest GLS parcel shop. If it is not possible to deliver the package to your doorstep, or if it is deemed unsafe, GLS will take it to the nearest GLS parcel shop. GLS has a delivery time of 2-4 days.

If there are delays with GLS, WABI SABI cannot be held responsible. In the case of significantly delayed delivery, WABI SABI will, of course, send a new delivery free of charge.

Delivery to Bornholm, the Faroe Islands, Greenland, certain small islands, and countries outside Denmark may take longer, approximately 8-10 working days.